At storeheydudeshops, we want every customer to feel confident and satisfied with their purchase. If for any reason an item does not meet your expectations, we offer a clear and structured exchange and return process.
Eligibility
- Requests must be submitted within 30 days of receiving your order.
- Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
- Items showing signs of wear, damage, or alteration may not be eligible.
Exchanges
- Exchanges are available for size or style issues, subject to stock availability.
- Once we receive and inspect the returned item, the replacement product will be shipped within 3 business days.
- If the requested replacement is unavailable, a refund or store credit may be offered.
Returns & Refunds
- After inspection and approval, refunds are processed to the original payment method within 3 business days.
- Original shipping fees are non-refundable unless the return is due to an error on our part (incorrect or defective item).
How to Start
Please contact [email protected] with your order number and reason for return or exchange. Our support team will guide you through the process.